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Working together to create the culture we need – the TRA’s People Strategy

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Row of people seen from the back with banner in the background

We are fortunate that as a small and maturing organisation, colleagues across our new UK Trade Remedies Authority (TRA) can work collaboratively to shape the foundations of a culture that we all want to be a part of. This is a key part of working together in our mission to defend UK economic interests against unfair international trade practices.  

We all know that work plays a significant part in our lives, and it is important to me that everyone in the TRA feels a sense of enjoyment and belonging when they are at work; only then can we truly bring out the best in ourselves and those around us.  


We have amazing colleagues who offer their support through a mix of staff engagement forums, and here are just some of the ways that we have made a difference together: 

  • We developed our TRA Values – Inclusion, Transparency, Expertise, and Integrity – which are now at the heart of all we do. We recognise and celebrate when we see them in action through our performance and value award schemes.  
  • We built a Leadership and Management Development Programme by listening to the challenges that our colleagues faced in the business. We are mid-way through these programmes and it’s great to hear that over two-thirds of attendees have said that they have the tools and support to do their jobs.  
  • We have put the spotlight on diversity and inclusion to understand the lived experience of colleagues and to raise awareness of important issues across our organisation. We have seen our inclusion scores rise significantly in our People Survey as we’ve grown.  

We have delivered some great initiatives, but for me the most benefit comes when we work together to tackle the biggest challenges that are facing organisations today. Our approach to future Ways of Working is a great example of this. We’ve worked with our Staff Voice Forum on an approach that balances business, team, and individual needs, setting us apart from other organisations that have attendance quotas or fixed office days.  Our Purpose Based, Charter Driven approach empowers teams and individuals to make decisions about when and how they work, giving us the leading edge in a competitive employment market.  

The TRA’s People Strategy 

In June we celebrated the first anniversary as the UK Trade Remedies Authority, and I am so proud to have marked the occasion by launching our first People Strategy that sets out the steps we’ll be taking to meet our strategic goal of being an expert and innovative organisation where people enjoy working 

Our People Strategy is framed around two workstreams – our capability and our culture.  

As the UK has not carried out trade remedies work for half a century, building expertise is a major focus. We have launched our 2022-23 Learning and Development Framework and continue to invest in our people’s professional development.  

But what I hope makes us unique is our culture workstream. We are working to create a culture that enables us to attract and retain the vital skills that we need, reflecting the diversity in the society that we serve. 

If you want to be part of a small, innovative organisation, where people support each other, then I’d encourage you to look out for our job opportunities that are advertised through Civil Service Jobs: we are currently hiring, including a People Capability Manager and Culture Strategy Manager. 

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